SVI GO/MO FAQ
Q1
What devices can Svi Go/Mo be used on?
Support for use on all android device, exp: Tvbox, mobile phones and tablets.
Q3
How to buy?
After selecting the package, please fill in your information and receive your authorization code within 5-10 minutes after payment; if you have not received it for a long time, you can contact our customer service staff for assistance.
Q5
What should I do if I cannot receive the authorization code after payment?
Contact our customer service, submit purchase screenshots and email.
Q7
What is the difference between Package Base and Package Plus?
Package Plus includes adult theaters, while Package Base does not include adult theaters, and the rest of the content is the same.
Q9
What should I do if the device is broken and needs to be replaced?
Purchased authorization codes can be migrated to another device an unlimited number of times. For example: after logging in on device A, if you want to log in on device B, take a screenshot of the account card in your personal account, and then enter the account number and password on device B. You can migrate to another device for unlimited times. equipment.
Q11
Uninstall the original old version and install the latest version, is the previous authorization code still valid?
Uninstall the old version and then install the new version, the original authorization code will still be valid, as long as it is still within the validity period, you do not need to re-enter the membership code. It is recommended to take a screenshot of the account card in your personal account before uninstalling, in case you lose your personal account and password.
Q13
What Android version does Svi Go/Svi Mo require?
It is recommended that the device is Android version 5.0 or above. If you are not sure whether your device can support it, you can ask our customer service for a test number.
Q2
Where is the username and password?
After the purchase, will received authorised code. When key in code, will auto generate account and password. Pls don't forget to take a screen shot to switch device.
Q4
How many payment methods are there?
Payment can be made by credit card, debit card or through FPX's online banking.
Q6
I purchased an authorization code, where do I enter it?
Enter the Personal Center - Account Authorization, enter the purchased authorization code, and you can exit the app and re-enter after prompting that the authorization is successful.
Q8
Is there a free trial?
New users only need to like our Pages for the first time, and after sharing the post, take a screenshot to the customer service and ask for a 1-day test authorization code.
Q10
What is the reason for the unsuccessful installation of the latest version?
If you have installed a version of Svi Go/Mo before, you need to uninstall the original version first, and then install the latest version of Svi Go/Mo.
Q12
What should I do when I enter the authorization code and the prompt "This authorization code can only be activated on the same device" appears?
As long as you exit the app and re-enter, the authorization code will take effect. This prompt indicates that after entering the authorization code, you press OK several times in a row. If it is not resolved, please take a screenshot of the authorization code you purchased and contact customer service.
Q14
Do I accept refunds after purchasing an account?